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Lead Connector 401 Error with Custom API

sjl

Member
Hello,
Anyone else receive The token is not authorized for this scope error with custom api?
Trying with products and invoice, but received unauthorized error.
Thank you
 

ArshilAhmad

Moderator
Staff member
Please login to your GHL and Pabbly Connect account in an Incognito, and try establishing a new connection.
1716152650544.png



Then try setting up the endpoint in this manner.
1716152707275.png
 

ArshilAhmad

Moderator
Staff member
Could you please confirm whether you have permissions to fetch contacts associated with this Location?
 

Supreme

Well-known member
Staff member
Yes, only the custom API is giving the error. I authorized it using my agency account.
Can you please try using your Sub_account connection of LeadConnector to get the details of the contacts?
 

sjl

Member
I am using sub_account connection, but it doesn't work. Only the custom API is giving the error.
 

sjl

Member
I tried simple get request on a different location but it is giving, The token is not authorized for this scope. 401 error.
 

Supreme

Well-known member
Staff member
Could you please make a new connection with your subaccount once and then give it a try?
 
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