LeadConnector v2 - Create Contact - Error 401 Unauthorized

Status: Closed · Asked by Garrett Walker on · 0 views

GW3 — Question ·

I am trying to create a contact with a tag to trigger a workflow in HighLevel.
LeadConnector v2 keeps giving me the same error message. I have tried creating a new connection but this does not fix the issue. Please advise

GW3 — Reply ·

I created another connection and made sure that it was connected to the Sub-Account instead of the Agency account. This worked! - BUT - I am still getting the same error message. Please see below

Pabblymember11 — Reply ·

Hey @GW3

Can you please share the workflow URL once in which you have tried the same?

Pabblymember11 — Reply ·

Our technical team is currently looking into it. Please allow us some time.

GW3 — Reply ·
Our technical team is currently looking into it. Please allow us some time.

Please let me know if any other information is needed.
Pabblymember11 — Reply ·

Hey @GW3

Can you please make a new connection for LeadConnector and then try again?

GW3 — Reply ·
Hey @GW3

Can you please make a new connection for LeadConnector and then try again?


Will do. Does creating a new connection affect the previous workflows using the original connection?
GW3 — Reply ·

It seems to be working, but it is still throwing the same error message even with the new connection.

Pabblymember11 — Reply ·

Hey @GW3

Apologies for the trouble caused. You can temporarily ignore the exception message until our technical team thoroughly investigates and resolves the issue.

Pabblymember11 — Reply ·

We've implemented some updates on our side and suggest that you give it a try. Please inform us if it works for you.

GW3 — Reply ·

It's working correctly! Thank you so much!

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