Leads are not getting populated in Google Sheets

Status: Closed · Asked by Pabbly CRM on Jun 21, 2023 · 0 views

Pabbly CRM — Question · Jun 21, 2023

Your Workflow URL: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZkMDYzMzA0MzU1MjY1NTUzZDUxMzMi_pc

Can I talk to a customer support executive regarding why the leads are not getting populated in Google sheets from Facebook lead form. I have mentioned the workflow URL and I wanted to know why the leads are not getting populated in Google Sheets.

Pabblymember11 — Reply · Jun 21, 2023

Hey @Pabbly CRM

As we can see from your workflow and the latest history log the data is getting forwarded to the Google Sheets correctly.

If the issue still persists then kindly share the latest log history Id.

Pabbly CRM — Reply · Jul 10, 2023

The leads are getting populated but it is taking time. the lead which is getting generated in the morning say at 10 AM is getting updated at 3 PM on the same day. This kind of delay will impact our business. Please try to update the leads on the google sheet in real time.

Pabblymember11 — Reply · Jul 10, 2023

Please let me know the task history ID that you are using to provide the Lead data that took longer than expected to populate a row in your Google Sheets.

Ariani — Reply · Nov 15, 2023

Hello I have big problem with getting my leads from facebook to google sheet - also client didn´t get any SMS - When I want to create a new workflow, and click on sending a test request - pabbly relates to last Lead. But I can´t complete the workflow, because it relates everything to this lead. And this is not correct. I got this issue for all my clients. I need a feedback urgent!

Pabblymember11 — Reply · Nov 16, 2023

Hey @Ariani

Can you please share the workflow URL in which you have experienced the same so that we can look into it?

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