Let we restore expired invoices / subscriptions

[rodrigo]

Hello everyone,

Would be very useful let we set expired invoices or subscriptions as paid / live again.

Sometimes customers forget to pay us and the invoice is set to expired but subscription stil set as pending... but in this case customer cannot pay anymore.

However sometimes customers not paid the subscription and it is set to expired, its ok, but when customer ask again to restore the subscription it's not possible, we need ask to him create a new one.

A simple feature to let we as admin set invoices and subscription as live again will be helpful.

 

[MukeshR]

Hello @rodrigo ,

Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated

 

[kid-inspired]

I'd like to second this request! I could really use the option to record a payment for expired invoices and then have the invoice and subscription become live again. Sometimes my customers end up paying months later which is already a pain but right now I have to recreate the whole subscription and invoice and sometimes it gets all messed up in the system.

 

[MukeshR]

Hello @kid-inspired ,

Thank you for your feedback. We will forward this feature request to the technical team, We will update you as soon as we have any update on this.