Manychat to Infusionsoft by Keap issues

Status: Open · Asked by epresentations on Aug 18, 2023 · 0 views

epresentations — Question · Aug 18, 2023

Your Workflow URL: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzZTA0M2Q1MjY1NTUzNTUxMzUi_pc

Hi,

I'm running into an issue with one of my flows connecting ManyChat to Infusionsoft by Keap. The 3rd action "apply a tag" isn't applying the tag after the contact is created am I doing something wrong? It creates the tag on the account when I press test, but only if I run the test. Do I need to have something triggering the 3rd action? or does anyone have some settings, I can check? Thank you.

Arshil Ahmad — Reply · Aug 18, 2023

Hi @epresentations,

For this automation to work, you need to enable the mapping button and map the Contact ID from step 2. I have already made the necessary change on your behalf for now.

epresentations — Reply · Aug 18, 2023

Hi @epresentations,
For this automation to work, you need to enable the mapping button and map the Contact ID from step 2. I have already made the necessary change on your behalf for now.

Thank you so much!

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