Map values to different ones dynamically

[avielchik]

I have these values incoming from webhook:
CANCEL
ANSWER
NOANSWER

Depending on the circumstance, the value is 1 of the 3.
My CRM needs the exact readable value, thats why i need it mapped.

Depending on the value, i want it to map like so:
CANCEL -> Call was cancelled
ANSWER -> Call was answered
NOANSWER -> Call wasn't answered

How do i achieve this?

 

[Pabblymember11]

Hey @avielchik

You can use the "Lookup Table: Lookup Table" action step for your concern regarding the same.