Map values to different ones dynamically
Status: Closed · Asked by avielchik on · 0 views
I have these values incoming from webhook:
CANCEL
ANSWER
NOANSWER
Depending on the circumstance, the value is 1 of the 3.
My CRM needs the exact readable value, thats why i need it mapped.
Depending on the value, i want it to map like so:
CANCEL -> Call was cancelled
ANSWER -> Call was answered
NOANSWER -> Call wasn't answered
How do i achieve this?
Hey @avielchik
You can use the "Lookup Table: Lookup Table" action step for your concern regarding the same.
