• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Thursday, 5th March 2026.

Mapping for Fluent Forms to Ecwid

I am coming across errors when mapping Fluent Forms to Ecwid such as "Wrong JSON format: A JSONObject text must begin with '{' at 1 [character 2 line 1]". When the integration is working, I can see that the product is created in Ecwid but it doesn't allow the form and invoice to be sent to the customer that is enclosed within the product. It will only send the email to the customer with the email address and products they have purchased but no form or invoice. Is there someone who can help me with the mapping and also figuring out why the forms attached to the product in Ecwid aren't sending out to the customer?
 
Top