Missing custom fields on Freshworks CRM - Create New Contact

Status: Closed · Asked by dtysinger on Dec 7, 2021 · 0 views

dtysinger — Question · Dec 7, 2021

When using the Freshworks CRM connection in Pabbly to create a new contact there are many fields missing, specifically custom fields. Can these be added?

Pabblymember11 — Reply · Dec 7, 2021

Hey @dtysinger

Our integration team is currently working on it, kindly allow us some time.

Thanks

dream100figures — Reply · Dec 21, 2021

same as for close.io

Pabblymember11 — Reply · Dec 22, 2021

Hey @dtysinger

Our integration looked into custom fields on Freshworks CRM - Create New Contact action event and it seems like currently, the structure doesn't support the custom fields. So, because of that, we are currently unable to implement it.

Thanks

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