Monday get item / get board error

All my Pabbly Connect automations stopped working. the webhook works fine, but when i use the “get item” or “get board” i get errors and can’t see any groups or items in the “group” or “item” field.

here’s what chatgpt had to say about the error: " It indicates that within your query to Monday.com’s API, you’re attempting to access a field named additional_info on an object of type ColumnValue , but this field does not exist according to the schema defined by Monday.com’s API."

Hey @idolederman

We appreciate you reaching out to Pabbly Support!

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}.

Looking forward to assisting you further.

You have my permission to log into my Pabbly Connect account, and edit workflow {If required}.

Same issue than you

Same issue than you

Like the dark mode. I spoke to Monday support and they updated their API. Pabbly is late to catch up and now the API is old and broken

Happening to us too but the issue for us is that the Board connection is no longer returning the group in the board so all the workflows are now failing to execute adds or updates.

Please allow us some time to look into this concern. We will get back to you with an update soon.

We are having the same issue. Any update on this?

It's now happening to all my forms. None of the automations are working.

Our team needs some time to look into this concern. We will get back to you with an update soon.

Hi, has their been any resolve with this matter? Thank you.

We have the same problem here. Looking forward for a solution because nothing is working :(

Our team is still working on fixing this error. We will get back to you with an update as soon as possible.

Also I have the same urgent problem to get fixed.

still doesn't work here

Any update?

Our team is still working on it. Please allow us some more time. We will get back to you as soon as possible.

Hello Team,
I wanted to bring to your immediate attention a significant issue we are facing with our automation processes. The impact of this issue is substantial, and we are heavily reliant on your expertise to resolve it swiftly.

If this issue is not addressed promptly, we will be forced to explore alternative solutions. Therefore, I kindly request that you prioritize this matter and provide us with a timeline for resolving the issue. Your swift action on this matter would be greatly appreciated.

Same issue here, hope this gets fixed ASAP

Our team is still working on it. Please allow us some more time. We will get back to you as soon as possible.

Same issue over here

Hello Team,
I wanted to bring to your immediate attention a significant issue we are facing with our automation processes. The impact of this issue is substantial, and we are heavily reliant on your expertise to resolve it swiftly.

If this issue is not addressed promptly, we will be forced to explore alternative solutions. Therefore, I kindly request that you prioritize this matter and provide us with a timeline for resolving the issue. Your swift action on this matter would be greatly appreciated.

We will too need to be looking for alternatives. This situation has significantly affected our work.

Our team is still working on it. Please allow us some more time. We will get back to you as soon as possible.

We are still looking for a resolution on this as it has now spanned several days. As others have said, we will need to explore alternate options if this isn't resolved promptly.

I just got ultimate subscription with monday.com being central to all automations. This is a pretty rough introduction, it's annoying for us but can only imagine how frustrating this is for you guys that already have processes running. Come on Pabbly you need to communicate transparently, this is serious.

1 good thing is that every workflow history/task history can be re-executed once resolved, but yes, please update asap as we have Monday in almost every workflow and no clue to when this will be fixed.
Thank you

• Thursday at 1:12 PM first notice
• Monday at 9:29 PM still not progress

Like others have said, this issue is affecting our sales process and costing us revenue. Please provide an ETA.

I am also having issues with Monday / Pabbly integration

if there's no solution by Thursday i'm afraid we're gonna have to explore 'make'

if there's no solution by Thursday i'm afraid we're gonna have to explore 'make'

Zapier also seems like a good alternative.

tired again, "create an item" and "get item" are working again

Hey,

I apologize for the delay in updates.

I would like to inform you that the integration has now been fully updated, and everything appears to be functioning smoothly from our end. Please verify its functionality from your end as well, and if you encounter any issues, kindly inform us.

Note: If you encounter any issues with the existing event, please reauthenticate it once, then Save and Send Test Request again.

I sincerely appreciate your understanding and patience throughout this process.

Best regards,
Nivesh Jain

I apologize for the delay in updates.

I would like to inform you that the integration has now been fully updated, and everything appears to be functioning smoothly from our end. Please verify its functionality from your end as well, and if you encounter any issues, kindly inform us.

I sincerely appreciate your understanding and patience throughout this process.

Best regards,
Nivesh Jain

IjU3NjMwNTZhMDYzMTA0MzM1MjY4NTUzNjUxMzM1MTYxNTQzNyI_3D_pc

Hey @JJJ

Upon reviewing your account, it has come to our attention that you are utilizing deprecated actions for "Search items by Column Value" and "Get an Item".

I kindly request you to reauthenticate with the latest updated actions once and then verify their functionality.

Should you encounter any further issues, please don't hesitate to inform us.

Best regards,
Nivesh Jain

Not working here. I change the Get Item to the new one, but this is what I get:

Hey @albena

Looks like you're mapping the wrong group ID.

Please create a separate thread here and share the workflow name so that we can review the workflow setup - https://forum.pabbly.com/forums/private-discussions.27/

Best regards,
Nivesh Jain

It is not resolved for me too. I need to get the info of a Subitem after a status has changed to be able to send it to Google Sheets.
I get the same issue as Albena.
Whom can help me?

It is not resolved for me too. I need to get the info of a Subitem after a status has changed to be able to send it to Google Sheets.
I get the same issue as Albena.
Whom can help me?

Hey @idolederman @k2trix @idanrox124 @miamifriendors @Grebom.b @Fabio_CO @miamifriendors @albena @Pieter Vrijsen @Alpesh
@JJJ @Grebom.b @Marten @marketingninjaz

The necessary changes have been implemented, and the Monday.com action step should now function as intended. We can confirm that the problem has been resolved.

Thanks for your patience!

There is still issues for me. The "create an update" needs to be changed since the old version is out, but the new version doesn't pick up my Monday.com boards. https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY4MDYzMjA0MzU1MjY1NTUzNTUxMzMi_pc

Attachments

@miamifriendors, Please establish a new connection with your Monday.com account within this workflow. That should fix your issue.