My Workflow not triggered

Status: Open · Asked by Abubakkar Siddik on · 0 views

Abubakkar Siddik — Question ·
My Workflow named as DO SYD FW START didn't triggered 4 AM in the morning. My time zone is Asia/Kolkata and the trigger was also set in the same time zone. And I have 97 tasks remaining. Everyday 2 tasks one is DO SYD FW START and the other one is DO SYD FW STOP runs. But today DO SYD FW START task didn't ran
Pabbly Support — Reply ·

Hello Abubakkar,

Thank you for reaching out and for sharing the workflow details.

We have escalated this issue to our technical team for further investigation. They will analyze why the scheduled workflow "DO SYD FW START" did not execute at 4:00 AM (Asia/Kolkata) despite the workflow being configured correctly.

We will keep you updated as soon as we receive any findings from the team. We appreciate your patience and understanding in the meantime.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Abubakkar Siddik — Reply ·

Hi Team,

 

We didn’t receive any update from your side.

 

 

 

 

Thanks & Regards


Abubakkar Siddik P
Assistant Manager - IT

M   +91 9787610002
E    abubakkar@accsource.net
W   www.accsource.net

 

Shape Description automatically generated with medium confidence

 
    

 

ACCOUNTING | COMPLIANCE | PARALEGAL | ADMINISTRATION | OPERATIONS

 

Australia:
13/33, Ryde Road,

Pymble,

NSW - 2073

USA:
Five GreenTree Center,

525 Route 73 North STE 104,

Marlton, New Jersey - 08053

India:
Navin’s Presidium, B Block 8th Floor,

103, Nelson Manickam Road,

Aminjikarai, Chennai - 600029

The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

 

 

Pabbly Support — Reply ·

Hello Abubakkar,

Thank you for your patience.

We checked this with our technical team, and they confirmed that there was a temporary server downtime between 4:00 AM and 4:02 AM (Asia/Kolkata). Due to this brief interruption, your scheduled workflow "DO SYD FW START" did not execute as expected.

The issue was temporary, and our services resumed normally shortly afterward. We sincerely apologize for the inconvenience caused.

Please monitor the workflow going forward. If you notice the same issue again or have any further concerns, feel free to let us know, and we'll be happy to investigate further.

Thank you for your understanding.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

Back to all forum threads · Log in to reply