New Zenler Webhook just hangs

Status: Closed · Asked by ksmith814 on · 0 views

ksmith814 — Question ·

I am trying to connect Pabbly to New Zenler (so I can then send certificates via Sertifier).

When setting up the trigger, I pasted the key into NZ but when I try to connect....I get "Waiting for Webhook Response" and it just hangs there.

I need help getting this to work.

Neeraj Agarwal — Reply ·
I am trying to connect Pabbly to New Zenler (so I can then send certificates via Sertifier).

When setting up the trigger, I pasted the key into NZ but when I try to connect....I get "Waiting for Webhook Response" and it just hangs there.

I need help getting this to work.


You have to do the event inside Zenler that will trigger the webhook and will send data to the Pabbly Connect back.

After pasting the webhook URL inside Zenler, are you performing any action inside Zenler so that the webhook is sent to Pabbly Connect and it will capture it?

ksmith814 — Reply ·

Thank you for your reply.... The trigger is "complete course". I went through and completed the entire course. I came back into pabbly and clicked it again... still getting "waiting for webhook response" and the circle keeps spinning around.

Fagun Shah — Reply ·
Thank you for your reply.... The trigger is "complete course". I went through and completed the entire course. I came back into pabbly and clicked it again... still getting "waiting for webhook response" and the circle keeps spinning around.

I think you need to click on "Capture Webhook Response" just before triggering the event inside zenler, that way pabbly will be able to catch the information via webhook. For example if you are completing the course then just before completing last lesson click on "Captture Webhook Response" in pabbly and then complete the course(last lesson)
Fagun Shah
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ksmith814 — Reply ·
I think you need to click on "Capture Webhook Response" just before triggering the event inside zenler, that way pabbly will be able to catch the information via webhook. For example if you are completing the course then just before completing last lesson click on "Captture Webhook Response" in pabbly and then complete the course(last lesson)

Thanks.... but still didn't work. I created a brand new user, ran through 99% of the course. Clicked Capture Webhook Response....then went and completed the course....still hangs there with the "Waiting for Webhook Response" message.
ksmith814 — Reply ·
You have to do the event inside Zenler that will trigger the webhook and will send data to the Pabbly Connect back.

After pasting the webhook URL inside Zenler, are you performing any action inside Zenler so that the webhook is sent to Pabbly Connect and it will capture it?

How in the world do we get in touch with tech support??

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