No data error again

Status: Closed · Asked by valuefocusre on · 0 views

valuefocusre — Question ·

Hello, I got the no data error again.
I need to conneect google contact to another app. Some google contacts have 1 phone number, some have 2.
I followed the advice from this post https://forum.pabbly.com/threads/workflow-error-no-data-cant-use-router-in-the-middle-step.10635/
and setup the flow to handle 2 phone numbers for the contact.
However when there is only 1 phone number for the contact, Pabbly shows "the step has error" again and doesn't pass any phone number data through.

What shall I do so that when there is 1 phone number, Pabbly pass 1 phone number to the receiving app; when there are 2 phone numbers, Pabbly passes 2 phone number?

Please help.
Thank you
Lan

Attachments

Screenshot 2023-01-30 at 9.01.24 PM.png
valuefocusre — Reply ·

btw, the end result is that Pabbly doesn't pass any phone number through to the receiving app

Pabblymember11 — Reply ·

Hey @valuefocusre

Seems like you have done some changes in the trigger response, so kindly capture the webhook response once and then try again.

valuefocusre — Reply ·

It doesn't work. Please help. I re-captured the webhook response, but this time, the contact doesn't have 2 phone numbers but only 1 phone number. So it triggered the same pabbly step error b/c phoneNumber1 does not have any data. Plus this contact doesn't have an address, and the step to handle the address data also shows error "No Data" - see the attached.

Attachments

Screenshot 2023-01-31 at 11.13.49 AM.png
valuefocusre — Reply ·

If Pabbly can not handle the fact that a contact may have 1 or more phone numbers/emails/addresses/websites, no-data error springs up like crazy. Its feasibility is seriously questioned as a data sync tool.
Question: Can we add a simple Pabbly function to tell if the value doesn't exist, it's blank. Is it possible to end this frustrating hassle forever? Thank you

Pabblymember11 — Reply ·

Hey @valuefocusre

You can use the Default Value action step where you can pass the data in case the mapped values don't appear in the execution.

valuefocusre — Reply ·

I added the default value step. Pabbly worked briefly and it stops again working with the same issue - the field doesn't have data.
Please see the attachment, thank you, Lan

Attachments

Screenshot 2023-02-01 at 5.06.05 PM.png
Pabblymember11 — Reply ·

Hey @valuefocusre

Please do not capture the webhook again and again. If you capture the response, you would also be required to map the field every time.

valuefocusre — Reply ·

Thank you very much for the tip!

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