No reponse from creating a contact in sendinblue from facebook advs

Status: Closed · Asked by mrivas on · 0 views

mrivas — Question ·

Hi guys, creating or updating a contact from sendinblue from facebook advs es not working, is not creating the contact, anu suggestion?

Many thanks for your help

Best regards,
Mario


Arshita — Reply ·

Hey @mrivas

As we can see from your desired workflow, it is forwarding your lead data to the SendinBlue account correctly.

Also, I can see the failed status in your Workflow.

The reason for failed status is that the contact you are receiving in Sendinblue is without "+" for eg: 548465444.
So in order to receive contact correctly in Sendinblue, you should add "+" in Facebook leads before your number for eg: +548465444.

Please refer to the below screenshot for a better understanding:

Kindly try again and let me know if you are still facing the same issue.

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