-
Instructions to Ask a Question
For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.
We offer seven comprehensive applications designed to help you efficiently manage and grow your business:
- Pabbly Connect
- Pabbly Subscription Billing
- Pabbly Email Marketing
- Pabbly Form Builder
- Pabbly Email Verification
- Pabbly Hook
- Pabbly Chatflow
Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.
-
None of my workflows are working today - meta leads
- Thread starter UserXdi
- Start date
Hello @UserXdi,
Thank you for reaching out to us.
Upon reviewing your task history, it appears that your workflows were correctly capturing and passing leads from Facebook. The interruption you experienced was due to a system-wide downtime, during which the Polling service was unavailable. This caused the Meta Lead Ads triggers to stop capturing leads temporarily.
The services were fully restored at 10:05 AM IST today, and your workflows should now function normally. If you notice any further issues, please feel free to contact us and we will be glad to assist.
If you would like to process the leads that were not captured during the downtime, you may create a one-time workflow using Scheduler as the trigger. You can then retrieve the leads, apply a filter for the specific time window, and add the same action steps used in your existing workflows. Once scheduled, the workflow will process each missed lead within that timeframe.
Apologies for the delayed response, as the team was unavailable earlier. Everything should be working fine now.
Thank you for reaching out to us.
Upon reviewing your task history, it appears that your workflows were correctly capturing and passing leads from Facebook. The interruption you experienced was due to a system-wide downtime, during which the Polling service was unavailable. This caused the Meta Lead Ads triggers to stop capturing leads temporarily.
The services were fully restored at 10:05 AM IST today, and your workflows should now function normally. If you notice any further issues, please feel free to contact us and we will be glad to assist.
If you would like to process the leads that were not captured during the downtime, you may create a one-time workflow using Scheduler as the trigger. You can then retrieve the leads, apply a filter for the specific time window, and add the same action steps used in your existing workflows. Once scheduled, the workflow will process each missed lead within that timeframe.
Apologies for the delayed response, as the team was unavailable earlier. Everything should be working fine now.
Similar threads
