Not able to create a user and event on Interakt through freshdesk

I am trying to connect freshdesk with Interakt.
The webhook through freshdesk is working but when I am creating a user and event on Interakt it is showing an error.

I have attached the error below.
Please help me with a solution you can contact me at 7300718020

Hey @sansujain3

Please check your other thread for a similar concern, our team has replied.

https://forum.pabbly.com/threads/not-able-to-create-a-user-and-event-on-interakt.13562/#post-63363