Not executed all steps

Status: Closed · Asked by Sigma Computers on · 0 views

Sanjoy — Question ·

I create a Workflow
Trigger - Convertkit New Form Subscriber
Action 1 - Google Sheet
Action 2 - API to a WhatsApp Sender

It's working fine, but last 2 days I observe that in some cases Last Name and Mobile fields do not go to Action 1 - Google Sheet and Action 2 - API
As a result Google Sheets is not updated properly

Workflow Link :
https://connect.pabbly.com/workflow/share/D0cENlAHUDMCSAJoAGVXcAAUVVFUDgE4V05TQV1SUChQHQJpAkMNZ1gUBSdRHgVkBE0AagBcUW0JHQIGBFIFdlFIAxZVSlMOW2hWEwNcCCIPbQ##

Pabblymember11 — Reply ·

Hey @Sanjoy

Please share a task history Id for reference where you have noticed a such pattern so that we can look into it.

Sanjoy — Reply ·

Task History ID -

IjU3NjAwNTZkMDYzNTA0Mzc1MjY0NTUzNDUxMzM1MTYzNTQzMSI_3D_pc


Executed at Mar 21, 2023 19:28:23

Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjZiNTUzNTUxM2I1MTZiNTQzNyI_3D_pc


Executed at Mar 21, 2023 13:46:08

Sanjoy — Reply ·

I observe that Convertkit does not trigger correctly.
Sometimes it does not trigger the Last name and Mobile No

This task history does not trigger Last name and Mobile No
Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjZiNTUzNTUxM2I1MTZiNTQzNyI_3D_pc


Executed at Mar 21, 2023 13:46:08

This task history triggers Last name and Mobile No Properly
Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjY1NTUzMDUxMzQ1MTZiNTQzOSI_3D_pc


Executed at Mar 21, 2023 14:29:19

Sanjoy — Reply ·
Got the Solution.

I create a DELAY of 3 Min after Convertkit Trigger.
Then add an Action Convertkit Find Subscriber
Then pickup data from Find Subscriber.
Hope it will work fine.

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