Not Getting Event Cancellation Record

Status: Closed · Asked by rxdx on · 0 views

rxdx — Question ·

Hi,

I am have one workflow for google calender "Event update" but, I am not getting any record even after clicking on send test request, I got record at very first time when I have cloned this workflow form one of my existing workflow(for event created). Please check.

PFA.

Thank You,

Attachments

can-details.JPG
app-can.JPG
rxdx — Reply ·

I am not getting any latest record in Event updated workflow.

Pabblymember11 — Reply ·

Hey @rxdx

Kindly allow us some time, we are currently looking into it.

Regards

rxdx — Reply ·

Hi,

Did u checked.

Pabblymember11 — Reply ·

Hey @rxdx

We have made some changes at our end in the Google Calendar's "Event Updated (beta)". Though as an addition to only capturing the webhook response for an updated canceled event we have to add 2 action steps.

Please check out the following screenshot and try this at your end, let us know if that works for you.

Thanks

rxdx — Reply ·

Hi,

I have added rule based on filter.

Please check if it is correct or not. But some time workflow is not automated.

PFA.

Thank You

Attachments

status-result.JPG
cal-status.JPG
Pabblymember11 — Reply ·

Hey @rxdx

If you want to filter out the condition on the basis of status, then kindly map the status label on the left side of the filter condition.

rxdx — Reply ·

Hi,

I am using contains so, I am getting cancellation sms but this workflow is working some time and some time not working(automation).

Thank You

rxdx — Reply ·

Only problem is, event updated workflow is not capturing some time inside pabbly history(some time automation is not working).

Pabblymember11 — Reply ·

Hey @rxdx

Could you please share a sample video of the same, so that we can look into it and can assist you accordingly?

Pabblymember11 — Reply ·

Hey @rxdx

Could you please reconnect the Trigger event again at your end and then give it a try.

rxdx — Reply ·

Hi, I have seen one more option inside pabbly "Event updated (beta)" so selected this for now, and on this records are getting as of now, so will check this on live environment then will let you know.

Thank You

Pabblymember11 — Reply ·

Hey @rxdx

Previously we have recommended the same trigger event for you. I hope now this would work for you, also do let us know how it works for you.

We have made some changes at our end in the Google Calendar's "Event Updated (beta)". Though as an addition to only capturing the webhook response for an updated canceled event we have to add 2 action steps.

Please check out the following screenshot and try this at your end, let us know if that works for you.

Thanks

[IMG width="438px" alt="2022-01-07_12h39_25.png"]https://forum.pabbly.com/attachments/2022-01-07_12h39_25-png.6768/[/IMG]

rxdx — Reply ·

okay, Actually I am checking on basis of any content changes(status: cancelled) inside event description, so going to check this first then will let you know once everything goes smooth on live environment.

Thank You

rxdx — Reply ·

Hi,

I noticed one thing after several round of testing, that any event updated inside google calender then event updated workflow should only work, but here my New event trigger is also working(it should only work when new event create at very first time).

Thank You

Pabblymember11 — Reply ·

Hey @rxdx

my New event trigger is also working(it should only work when new event create at very first time).

For this we have already shown you the solution(steps 2 and 3) in the above screenshot, you can put that in your workflow after the trigger event.

Regards!!

[IMG width="438px" alt="2022-01-07_12h39_25.png"]https://forum.pabbly.com/attachments/2022-01-07_12h39_25-png.6768/[/IMG]

rxdx — Reply ·

okay, for this will need to delete event, then will get record like this, okay will check.

Thank You

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