Pabbly API stripping out HTML in POST response
Status: Open · Asked by admin-m1g on · 0 views
Hi,
We've got a POST API request going out from Pabbly Connect. We've been advised by SimPro developers that this is an issue with Pabbly Connect and not their system.
Basically, Pabbly Connect is stripping out the
tags and other HTML data which is preventing proper function.
Screenshots of the API request inside Pabbly as well as what's received in SimPro attached below.
See attached
Attachments


Hey @admin-m1g,
I have noted your concern, please allow us some time to look into this issue. I will get back to you as soon as possible.
Hi @admin-m1g,
API by Pabbly doesn't support HTML rendering, so the note is being stripped of
tags. I suggest using the simPRO: Create Customer Note action event instead, which will give you the desired result.


Hey @ArshilAhmad
We can't add notes to leads though?
Link to related documentation below:
https://developer.simprogroup.com/apidoc/?page=ae5361473c0038d7f8c4b4236c50b2da#operation/e0221e773721deedc26eb9e5e3c7bcf1
Hi @admin-m1g,
If there is a specific action or trigger event you would like to see integrated into the simPRO application, you can submit a request for it on this platform - https://pabbly.hellonext.co/.
After you submit your request, our integration team will review it and, if possible, add the desired action or trigger event to the application.