Pabbly Connect AISensy Video Template Whatsapp automation is failing

Status: Open · Asked by Kumarsanidhya on · 0 views

Preeti Paryani — Reply ·

Hey @kumarsanidhya,

Kindly complete this setup so we can access your workflow and help you with the same.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
kumarsanidhya — Reply ·

Done. Kindly see now.

Preeti Paryani — Reply ·

Hello @kumarsanidhya,

Upon reviewing this, the issue appears to be related to the file URL mapped in the action step. When we attempted to access the same URL, it returned an error, as shown in the attached screenshot.

This typically happens when the file link is not publicly accessible or does not return the expected content type. We recommend using a publicly accessible HTTPS URL for the file to ensure the action can fetch it correctly and avoid such errors.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
kumarsanidhya — Reply ·

Hi Preeti,
I changed to google drive and made the link public. Still gettiing media upload error. Pls help me with this

Preeti Paryani — Reply ·

Hello @kumarsanidhya,

Please try adding the file URL as per this format instead, and let us know if it resolves the issue.

https://drive.google.com/uc export=download&id=(add the file id here)

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

Back to all forum threads · Log in to reply