Pabbly Connect other user is moving file to a shared folder

[ericcpi]

Your Task History ID

IjU3NjUwNTZkMDYzZjA0MzQ1MjZiNTUzMDUxM2E1MTYyNTQzNzBmMzci_pc

Hi,

I have this workflow.

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Previously it was set to move a file from 1-input to 3-done.
However as another user dropped a file from 1-input to 3-done, after it was transcribed an error was sent to my email.

This email is to notify you that for the workflow "accept-salad-webhook-gdocsCreate-gdriveMove" , a recent task was not executed due to following error -​

Task History ID: IjU3NjUwNTZkMDYzZjA0MzQ1MjZiNTUzMDUxM2E1MTYyNTQzNzBmMzci_pc
Step Name: Google Drive > Move a File
Connection Name: Google Drive #3
Task Error Detail:

{
"error > code": 403,
"error > message": "Increasing the number of parents is not allowed",
"error > errors > 0 > message": "Increasing the number of parents is not allowed",
"error > errors > 0 > domain": "global",
"error > errors > 0 > reason": "cannotAddParent"
}

It seems that this is an issue if another user is dropping the file and the workflow was not able to move the file after.
I tried searching thru the threads and found this.

Increasing the number of parents not allowed

Dear Pabbly support team, We have a work flow where images a received and added to monday.com. If the image receives approval status in Monday then the image is moved from the common folder to the exact folder of the concerned client. Then send an email to the client. In this workflow...

forum.pabbly.com

However I think my implementation might be wrong for part 5 and 6.

 

[Preeti Paryani]

Hello @ericcpi

Please confirm if the folder name is required to be static(refer to the attached image) or going to be dynamic, so we can suggest a workaround.

 

[ericcpi]

that will be a static folder.

 

[ArshilAhmad]

Could you please elaborate a bit more on your exact use case? Please specify the file you want to move, the folder it is currently in, and the folder you want to move it to.

 

[ericcpi]

Use case is salad transcription in which audio is dropped in the 1-input folder, transcribed in 2-output using googl docs and after its done, move the file from 1-input to 3-done. After it's done then an email notification will be sent after.

It's not just me who can drop the file, other people as well. It transcribed fine but when the other people drop files they cannot move the file to 3-done.

It is webhook based as well and not pabbly timer like was suggested in other tutorials.

The other half of the workflow you can see on my workflow list.

 

[Preeti Paryani]

Hello @ericcpi

Can you please confirm, if using automation you are trying to move the file or manually, because we could find such action in the workflow?

However, if using automation you are using so then we have added an action step to your workflow that will move the file to the required folder, refer to the attached screenshot.

PS: This way the Search folder action step is not required, you may delete it.

Kindly test whether a file added by another person in the 1-input folder gets moved to the 3-done folder.

 

[ericcpi]

Hi,

I can confirm that I am moving the file using automation. from 1-input to 3-done.
I saw your step on move a file for google drive and that was my previous workflow before "move a file". It created and email error and I saw other threads discussing about "Increasing the number of parents is not allowed"

This email is to notify you that for the workflow "accept-salad-webhook-gdocsCreate-gdriveMove" , a recent task was not executed due to following error -​

Task History ID: IjU3NjUwNTZkMDYzZjA0MzQ1MjZiNTUzMDUxM2E1MTYyNTQzNzBmMzci_pc
Step Name: Google Drive > Move a File
Connection Name: Google Drive #3
Task Error Detail:

{
"error > code": 403,
"error > message": "Increasing the number of parents is not allowed",
"error > errors > 0 > message": "Increasing the number of parents is not allowed",
"error > errors > 0 > domain": "global",
"error > errors > 0 > reason": "cannotAddParent"
}

I will observe for a file upload from a different person to observe the behavior if this will fix things.

 

[ericcpi]

IjU3NjUwNTZkMDYzZjA0MzA1MjZkNTUzMTUxM2E1MTY3NTQzOTBmMzIi_pc

Here is my task ID and I ran into an error when another it is supposed to be moved after the transcription.

 

[Preeti Paryani]

Hello @ericcpi

We have tried to replace the "Move a file" action with "Move a File in Shared Drive" but we can not get the shared drive under the dropdown. Can you please confirm the Google Drive account with which the connection is established has the shared drive?

 

[ericcpi]

Yes, i can confirm that I own the shared drive there based on the google connection as well.

I saw other implemented versions of this and I cant wrap my head around the vLutes supposed on that shared drive and new folder location.

 

[Preeti Paryani]

Hello @ericcpi

Please if your shared drives are appeared or it is appearing like the attached screenshot.

 

[ericcpi]

Hello @Preeti Paryani ,

No it's not available there as shared drive based on your screenshot.
It's only a shared folder accessible to other users inside the team and everyone is editor inside the folder.

Is there any way to achieve this on pabbly connect without making it as a shared drive and other users can drop and the workflow can transfer the files?
Please advise.

 

[Preeti Paryani]

Hello @ericcpi

We have escalated the issue to our technical team, they are looking into it. We will provide you with the updates as we have some.