Pabbly Connect Task Limit Reached After Purchasing Pabbly Chatflow

Status: Open · Asked by Support Avatar on · 0 views

Support Avatar — Question ·

Hi Team,

I recently purchased the Pabbly Chatflow plan and have successfully connected my WhatsApp number. I also created a workflow in Pabbly Connect to send WhatsApp payment confirmation messages.

However, when I try to test or run the workflow, I get the message:

"TASK CONSUMED – Your allotted task has been consumed. Please upgrade your subscription immediately to continue running your workflows."

I would like to know:

  1. Does the Pabbly Chatflow subscription include Pabbly Connect tasks?
  2. If not, do I need to purchase a separate Pabbly Connect plan to run Chatflow automations?
  3. Is there any bundled plan that includes both Pabbly Connect and Pabbly Chatflow?
  4. If I only want to send WhatsApp messages after a Razorpay payment using Pabbly Connect, which plan do you recommend?

Thank you.

Pabbly Support — Reply ·

Hello there,

Thanks for contacting us.

You are seeing the "TASK CONSUMED – Your allotted task has been consumed. Please upgrade your subscription immediately to continue running your workflows." popup because you are currently on the Pabbly Connect Free plan which offers 100 tasks every month. As the 100 tasks are consumed, you are seeing this message.

  1. Does the Pabbly Chatflow subscription include Pabbly Connect tasks?
    - Pabbly Chatflow and Pabbly Connect are 2 separate products. Pabbly Chatflow's monthly subscription plan is solely for the Pabbly Chatflow application; it does not include Pabbly Connect tasks. You have to purchase the Pabbly Connect plan separately.

  2. If not, do I need to purchase a separate Pabbly Connect plan to run Chatflow automations?
    - To run any automations in Pabbly Connect, whether it includes Pabbly Chatflow or any other Pabbly application as an action, you need to purchase a Pabbly Connect plan, which will allot tasks to the Pabbly Connect application. Here is the pricing and plan for Pabbly Connect - https://www.pabbly.com/connect/#pricing

  3. Is there any bundled plan that includes both Pabbly Connect and Pabbly Chatflow?
    - We offer the Pabbly Plus plan, which offers access to all the Pabbly applications (Excluding Pabbly Email Verification). There is no bundled plan only for Pabbly Chatflow and Pabbly Connect; if you want to use only these 2 application, then you can purchase separate plans for both applications. Here is the link to Pabbly Plus pricing and plans - https://www.pabbly.com/plus/#pricing

  4. If I only want to send WhatsApp messages after a Razorpay payment using Pabbly Connect, which plan do you recommend?
    - You can purchase Pabbly Connect Tier-1 yearly on monthly plan which will allot 10,000 tasks and is the lowest plan we offer for Pabbly Connect. To purchase Pabbly Connect monthly plans, kindly check the Frequently Asked Questions section at the bottom of the page on this link. You can purchase the monthly plan from the same place by clicking the link of the respective plan that you want to purchase - https://www.pabbly.com/connect


Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Support Avatar — Reply ·

Follow-up: Refund or Subscription Transfer Request for Pabbly Chatflow
Dear Pabbly Support Team,

Thank you for your response and for explaining the difference between Pabbly Chatflow and Pabbly Connect.

I now understand that Pabbly Chatflow and Pabbly Connect are separate products, and that I need a Pabbly Connect subscription to run my automation workflows.

However, my previous query regarding the refund was not addressed.

I purchased the Pabbly Chatflow plan because I mistakenly believed it would allow my Pabbly Connect workflows to continue running. Since my actual requirement is Pabbly Connect, I would like to know if one of the following options is possible:

  1. Can I receive a full refund for my Pabbly Chatflow subscription so that I can purchase the appropriate Pabbly Connect plan?

  2. If a refund is not possible, can my Chatflow subscription be converted or transferred to a Pabbly Connect subscription by adjusting the amount I have already paid?

I have not intentionally purchased Chatflow for its standalone features, and my only requirement is to run WhatsApp automations through Pabbly Connect.

I would appreciate it if you could let me know the available options.

Thank you for your time and support. I look forward to your response.

Kind regards,

Pabbly Support — Reply ·

Hello there,

Thank you for your reply.

Yes, we can assign the Pabbly Connect Monthly plan in place of the purchased Pabbly Chatflow Monthly plan. Kindly revert with the acknowledgment saying, "I confirm Pabbly Team to cancel the Pabbly Chatflow Tier-1 Monthly plan and assign the Pabbly Connect Tier-1 Monthly plan in place of it."

Once we receive your confirmation, we will proceed with the change. With the Pabbly Connect Tier-1 Monthly plan, you will receive 10,000 tasks for a month.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Support Avatar — Reply ·
Hey,

I confirm Pabbly Team to cancel the Pabbly Chatflow Tier-1 Monthly plan and assign the Pabbly Connect Tier-1 Monthly plan in place of it.

Thanks

On Wed, 29 Jul 2026 at 02:15, Pabbly Support <support@pabbly.com> wrote:

Hello there,

Thank you for your reply.

Yes, we can assign the Pabbly Connect Monthly plan in place of the purchased Pabbly Chatflow Monthly plan. Kindly revert with the acknowledgment saying, "I confirm Pabbly Team to cancel the Pabbly Chatflow Tier-1 Monthly plan and assign the Pabbly Connect Tier-1 Monthly plan in place of it."

Once we receive your confirmation, we will proceed with the change. With the Pabbly Connect Tier-1 Monthly plan, you will receive 10,000 tasks for a month.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello there,

Thank you for the confirmation.

As requested, we have assigned the Pabbly Connect Tier-1 Monthly plan to your account in place of the purchased Pabbly Chatflow Monthly plan. You can now access the Pabbly Connect application in your account and can see 10,000 tasks assigned for a month.

Further, I would like to inform you that the plan won't renew, so you have to purchase the correct plan again for Pabbly Connect.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Support Avatar — Reply ·

Hello Team,

I have already purchased the Pabbly Chatflow plan, and my WhatsApp number is connected successfully.

However, in my Chatflow dashboard, the Credits Consumed/Allotted column shows 4 / 0, meaning 0 credits have been allotted to my account.

When I trigger the workflow through Pabbly Connect, the API returns:

Status: error
Message: Failed to send message
Data: Plan credits exhausted. Upgrade to continue.

Since I already have an active Chatflow subscription, could you please check why no credits have been allotted to my WhatsApp number? It appears my subscription has not been applied correctly or the credits have not been activated.

I have attached screenshots of:

  • My Pabbly Connect dashboard showing 10,000 available tasks.
  • My Chatflow dashboard showing 4/0 credits.
Pabbly Support — Reply ·

Hello there,

Please read the previous conversation in this thread. You have asked to assign the Pabbly Connect Monthly plan in place of the purchased Pabbly Chatflow Monthly plan. Now, there is no active Pabbly Chatflow plan as you got it transformed to a Pabbly Connect Monthly plan at the same amount that you have paid. With the transformed plan you got 10,000 tasks in Pabbly Connect application.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello there,

I hope you’re doing well. I just wanted to follow up regarding my last message.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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