Pabbly not executing workflow for GMB

Status: Closed · Asked by epinela on · 0 views

epinela — Question ·

When setting this up and testing the workflow by clicking "save and send test request" it worked.

Now that it is "On," I would expect it to execute automatically upon trigger.

I have "New Review as trigger" and "Auto Reply to review"

Customers are leaving me reviews, and for some reason it does not even show Pabbly is trying to run the workflow. I look at History and it is empty. No fail or anything.

Any ideas?

Pabblymember11 — Reply ·

Hey @epinela

As we can see from your workflow, you haven't mapped the Review name from the GMB trigger response to dynamically process the review's reply
automatically.

Additionally, the review processing time is set at 10 minutes, meaning that once your review has been submitted, it will be processed within this timeframe.

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