Pabbly Purchase Webhook Not Pulling Through Amount

[ElevateDigital]

Hey guys

We're trying to set up a Pabbly automation between Kajabi (upon purchase) and WickedReports (out attribution tracking software)

We've run a test as per this video:

However, for some reason Pabbly is not pulling in the order amount of any details on the actual transaction (as is also the case in that video above) which we obviously need.

According to Kajabi the purchase webhook should be sending through all this information (specifically what we need is this:

• amount_paid
  Amount paid, in currency's smallest currency unit, after discounts and taxes are applied.

This article from Kajabi lists the information sent through via the webhook.

Could you please advise why this isn't being pulled through in Pabbly?

 

[ArshilAhmad]

Hi @ElevateDigital,

Could you please share the Workflow URL in which you have this concern?

 

[ElevateDigital]

Hi @ElevateDigital,

Could you please share the Workflow URL in which you have this concern?

Yes, I've tried two workflows one using the Kajabi trigger and the other using a webhook as the trigger, but both have the same issue and that they don't pull in order amounts when Kajabi sends the purchase data

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[ArshilAhmad]

Please allow us some time to look into your concern. We will get back to you with an update soon.

 

[ArshilAhmad]

The webhook trigger used in Kajabi is descriptive-based and captures whatever data the application sends to us. We do not have any control over the data that Kajabi sends to Pabbly Connect. Since the field is not being sent from Kajabi's end, we cannot take any action on it from our end.

I suggest you visit webhook.site to check if you can capture amount_paid field there. Below, I have shared a video that will help you understand how it works.