• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Pabbly sent old fb form leads

utkarsh1

Member
Hello,

Currently, my workflow connects FB form to Odoo api. Whenever I restart the workflow, old form leads are sent to the api. This has happened twice with me. Please help
 
P

Pabblymember11

Guest
Hey @utkarsh1

Can you please check that you have granted permission to fetch the leads from the form?

Please check the following video tutorial once.

 

utkarsh1

Member
Yes, I'm receiving the leads in crm but this issue happens when I stop the workflow and restart it a few days later. It sends the old leads from a couple of days back. Also, I'm using "New Lead" trigger.
 
Last edited:
P

Pabblymember11

Guest
Yes, I'm receiving the leads in crm but this issue happens when I stop the workflow and restart it a few days later. It sends the old leads from a couple of days back. Also, I'm using "New Lead" trigger.
Yes, will get the pending leads from your Facebook lead in case it didn't get entered into your workflow.

I have also setup the "Instant Lead" trigger workflow but the issue is, after the form data is captured by the webhook. The captured fields don't show the campaign name, adset name. This is available in the "New Lead" trigger but not in the "Instant Lead" trigger.
But as we can see from your trigger response you are getting all the required data.

1689328632078.png
 
Top