Pabbly Trigger Delays

Status: Closed · Asked by Eric on · 0 views

Eric15 — Question ·

Hello, I recently started trying out Pabbly as a replacement to Zapier but I have seen a lot of my triggers not firing until hours after Clickfunnels has already sent the webhook. There seems to be no pattern to the delay as some will go through instantly and then others will take multiple hours. Is this normal? Or have I just signed up on the wrong week? Here are a few example Task ID's of the delayed triggers:

IjU3NjcwNTZhMDYzNzA0MzM1MjY4NTUzMjUxMzU1MTYxNTQzMCI_3D_pc

IjU3NjcwNTZhMDYzNzA0MzM1MjZlNTUzNzUxMzE1MTZhNTQzMiI_3D_pc

IjU3NjcwNTZhMDYzNzA0MzM1MjZhNTUzNzUxMzU1MTY0NTQzMyI_3D_pc

Pabblymember11 — Reply ·

Hey @Eric15

Since the Clikcfunned trigger event is a webhook-type trigger event Pabbly Connect only captures the data from the application only.

To double check, you can also confirm it through a webbooks testing site by the name of webhook.site.

You can copy the webhook URL provided by Webhook.site inside ClickFunnel and do the test event inside ClickFunnel to see if the webhook is being captured on not inside Webhook.site. This will double-confirm the issue.

Here is a sample video that you can follow to track the webhook issue:

youtube.com/watch?v=mnJFZxwhiEQ

Eric15 — Reply ·

Clickfunnels is sending to the webhook correctly and at the correct time. It is then Pabbly who is not registering the webhook and triggering it UNTIL HOURS later. This is a pabbly issue - please check the pabbly task histories that I provided... This webhook video does nothing for me

Eric15 — Reply ·

@Supreme

Pabblymember11 — Reply ·

But did you check the same in the Webhook.site platform. Since the webhook trigger event only captures the data from the application, Pabbly does not interfere with the incoming data.

Eric15 — Reply ·

Have you even taken a look at the task histories I shared? @Supreme

Pabblymember11 — Reply ·

Hey @Eric15

Indeed we have checked all your three task histories, since it is a webhook-type trigger event, you need to check from the Clikfunnel account whereas Pabbly only takes the webhook response once sent by the application.

Eric15 — Reply ·

Indeed and clickfunnels task history claims they sent to pabbly at the correct time so I am wondering why it is delayed from pabbly triggering them

Pabblymember11 — Reply ·

Hey @Eric15

Indeed and clickfunnels task history claims they sent to pabbly at the correct time so I am wondering why it is delayed from pabbly triggering them

So, kindly check the same on Webhook.site tool and please record a short video on the same. So that we can look into it and guide you accordingly.

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