Pablly subscription to whatsapp message reminders

Status: Open · Asked by aquaspring on · 0 views

aquaspring — Question ·

Hi Team,

I have created Pabbly Subscription to whatsapp payment reminder message, everything is working fine, But customers are not receiving message on due date fot requesting payments, could you please help me out to send automated payment reminders to customers.

link: https://connect.pabbly.com/workflow/mapping/IjU3NjAwNTZhMDYzZjA0MzA1MjZkNTUzNSI_3D_pc

Looking forward valuable response.

Regards
Mahesh K

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Screenshot 2022-09-01 at 19-28-43 Pabbly Connect.png
chetali parve — Reply ·

Hey @aquaspring!

We have gone through your workflow history and found that the phone number is not being captured in the Pabbly Subscription Billing "New Customer" Trigger response because you have selected multiple webhook events during webhook setup. As a result of which the phone number is not passed to the "WhatsApp cloud API" action correctly.

We have added a filter step in your workflow so that workflow will only run for the "customer_create" event type.

Kindly do a test submission and let us know if it's working for you.

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