Payment not active
Status: Closed · Asked by ruiludovino on · 0 views
Hi, I am username: [email hidden]
i have paid on Feb 19, 2023 16:48 PM, Invoice Number : INV-179637.
the tasks were added but today I tried to use them and I have zero tasks.
I needed to cancel the subscription because next month I will not use it as I am going out.
but the value was paid
please can you add them? thank you
Hey @ruiludovino
We have corrected the issue and assigned you the plan and it will be non-renewing. You don't need to request cancelation separately.