PerfexCRM Search Lead Information missing Tag data

Status: Closed · Asked by Blue Li on Nov 26, 2022 · 0 views

blueli — Question · Nov 26, 2022

Hello, it seems it is missing "Tag" data for PerfexCRM Search Lead Information action

Please take a look
thanks

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Pabblymember11 — Reply · Nov 26, 2022

Hey @blueli

Could you please try searching for the lead which has a tag on it?

blueli — Reply · Nov 26, 2022

Yes I did. There is no Tag field

Pabblymember11 — Reply · Nov 28, 2022

Hey @blueli

We have checked the Perfex CRM's API on the Postman application and it seems like their server does not provide the details of Tag in the Action step's response.

blueli — Reply · Nov 28, 2022

So. Should I contact Perfex CRM or who should I contact and ask for the fix?
Thanks

Pabblymember11 — Reply · Nov 29, 2022

So. Should I contact Perfex CRM or who should I contact and ask for the fix?

Yes, we would recommend you contact the Perfex CRM support team since the Tags are not coming from their API in the testing application (PostMan).

[IMG width="678px" alt="1669620487274.png"]https://forum.pabbly.com/attachments/1669620487274-png.18381/[/IMG]

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