Posting as Slack bot doesn't give the same detail as posting as a user
Status: Closed · Asked by jonbstrong on · 0 views
I have noticed that when we set the Slack token type as a bot here:
and post a link to a Clickup link to a Slack channel, it doesn't give the same level of detail as it does for users. Here is an example to show you what I mean:
I would like to see the same level of detail when a bot posts as it does for a user - is this possible? Or is this a limitation imposed by the Slack API?
I should also mention that the action with the bot had this option set to true
Hey @jonbstrong
Can you please allow us some time, to do some testing on your desired conditions? So that we can suggest you accordingly.
Hey @jonbstrong
We have also tried with both the token type and we are receiving the same data message in response.
Please check the following short recorded video once -
Right, I think what you're missing here is that when I have the Clickup app installed in Slack, the user sent message unfurls, with the additional options. This doesn't happen when posting using the bot token
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Can you please record a short video on how it works and how it should work according to you? Whereas our team is currently looking into it.