Posting to Instagram previously allowed me to tag people, no longer does?

Status: Closed · Asked by jonbstrong on Jan 10, 2022 · 0 views

jonbstrong — Question · Jan 10, 2022

I was previously using a workflow in Pabbly to post a podcast episode to instagram and tag the guest, which worked great!

e.g. https://www.instagram.com/p/CYQ-WFrs7x2/

However, for the most recent episode published, this didn't work.
https://www.instagram.com/p/CYi_9fpsEQz/

I'm not sure why and hopefully the Pabbly team can help troubleshoot

I did notice that the @ character was sent to Instagram, so maybe this is an Instagram thing and they don't like too much automation.

Pabblymember11 — Reply · Jan 11, 2022

Hey @jonbstrong

We have tested the same at our end and it seems like Instagram didn't process the tagging/mentioned on that particular execution on your Instagram handle. Since the data was sent to the API was correct.

jonbstrong — Reply · Jan 11, 2022

sooooo how do we fix this in future???

Pabblymember11 — Reply · Jan 12, 2022

Hey @jonbstrong

Since the data was correctly being forwarded from Pabbly to Instagram. For further, similar concerns, we would request you to contact their support team.

Thanks

Back to all forum threads · Log in to reply