Problem Creating a Non Inventory Product in Quickbooks

Hi There

Got a stranger problem. I am connecting a Gravity Form to create a Non-Inventory Product.

I mapped all the fields and the ones that I do not have just yet I hard coded with a value./ When I submit it I get the following error:

"Business Validation Error: When you create an item, if Track quantity on hand is turned on, the item must be of type Inventory."

I have created a Loom video to show you what I have done.

https://www.loom.com/share/7e90b9fc19a44af9ac8fee610d74046a

Any ideas will be much appreciated

Hey @geraldj

Please allow us some time, we are currently looking into it.

Just checking to see if there is an update on this

Hey @geraldj

We looked into your query and found the following document on a similar issue. I hope this might help you to configure the account setting in terms to run the action step.

https://help.developer.intuit.com/s/article/6000-A-business-validation-error-has-occurred-while-processing-your-request