[PROBLEM] Freshsales

[veeco]

I tried integration with freshsales fills all the field and have this result:
Status: 400
Error: "There was a problem in the JSON payload"

Is this a known glitch ?

 

[Pabblymember11]

Hey @veeco

It seems like you haven't connected your Freshsales correctly and because of that, the error is coming. Kindly try passing the subdomain of your Freshdales in the correct manner and then try the action event.

 

[veeco]

my domain is not related to freshsales.io instead xxxxxx.myfreshworks.com perhaps you need to update the subdomain option ?

 

[Pabblymember11]

Hey @veeco

Kindly connect your Freshsales account correctly, as we can see from our end you are not passing your subdomain as mentioned in the help text.