Problem Sending email to use Smtp by Pabbly

Status: Closed · Asked by amicici on · 0 views

amicici — Question ·

Hi, for some days I have no longer been able to send emails to some "particular" addresses that, having received the content, carry out specific operations. Can you kindly check?

The email (already deactivated) was: [email hidden]

I can't understand why, your system truncates the email without even asking for permission.

Therefore, please whitelist this type of address, with the initial and final location (domain) whitelisted.

I cannot change emails to a multinational that provides me with sms services and that is not included in your roadmaps, but the important thing is that until 08/18/2022 has always worked.

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Schermata 2022-09-25 alle 19.13.22.png
PabblyMember4 — Reply ·

Hey @amicici

We are discussing this issue with the technical team. Kindly allow us more time to reply back with an update. We will keep you updated on the status of this conversation.

PabblyMember4 — Reply ·

Hey @amicici

Our technical team has fixed this issue. Could you please send the data through the trigger app and check if you are still facing any issues with it?

Thanks
Kunal

amicici — Reply ·

Now it works correctly.

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