Problem with Facebook Lead Ads - New Lead (Instant)
Status: Open · Asked by William Mory on · 0 views
Hi!
When I choose the app "Facebook Lead Ads" and the trigger event "New Lead (Instant)," it doesn't work. I can select the Facebook account, but nothing appears when I click to select the form.
To "reset" the trigger, I have tried changing the app and choosing "Facebook Lead Ads" again, as well as changing the Facebook page and choosing the one I need again. Despite this, the forms do not appear. They only appear when I choose the "New Lead" option.
Can you help me with this?
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Hi!When I choose the app "Facebook Lead Ads" and the trigger event "New Lead (Instant)," it doesn't work. I can select the Facebook account, but nothing appears when I click to select the form.
To "reset" the trigger, I have tried changing the app and choosing "Facebook Lead Ads" again, as well as changing the Facebook page and choosing the one I need again. Despite this, the forms do not appear. They only appear when I choose the "New Lead" option.
Can you help me with this?
I've just uploaded the exact same question. Can anyone help us, please?
Please allow us some time to look into this concern. We will get back to you with an update soon.
Hi @ArshilAhmad! Any news about this? I´m having problems with my clients because of this. Let us know, please.
Please try following the steps given in the video shared below and see if that fixes the issue of the lead gen form not appearing in the dropdown.
Ok thanks, it's working now!
Thank you for the update.