• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Problem with FB leads form

guyseo

Member
Hi,

I have an FB lead form automation, and I've noticed that not all leads are being sent.

I can see 8 leads in the CSV from the lead campaign, but on Pabbly, I only see half.

There's no history or error message for the missing leads.

Why is this happening?
 

ArshilAhmad

Moderator
Staff member
Hi @guyseo,

If you are experiencing difficulties in receiving lead data from the Lead Ad form, you can use the non-instant version of the trigger event to retrieve the new data. We have reported the issue to our integration team, and they are currently investigating the problem with the instant trigger event.

1720769473799.png
 
Top