Problem with Freshsales

Status: Closed · Asked by veeco on · 0 views

veeco — Question ·

I believe, i did everything correctly, but when i press "Save and Send Test Request" the apps respond a blank value and the integration didn't go through...
Can anyone help me on this ?

Attachments

2021-11-30_16-46-29.jpg
Pabblymember11 — Reply ·

Hey @veeco

It seems like you might not have connected your Freshsale account correctly, kindly enter your Sub Domain accordingly.

Further, for better understanding, you can refer to our tutorial video -

(Watch the second part of the video)

youtube.com/watch?v=T-d4EO5lxnc

veeco — Reply ·

connect it and still have issue with "There was a problem in the JSON payload"

For the subdomain... my url is not ended with freshsales.io but myfreshworks.com, how to select this ? or should i use full url ??

Attachments

2021-12-08_10-10-15.jpg
Pabblymember11 — Reply ·

Hey @veeco

We are currently looking into it, please allow us some time.

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