problem with tag in active campaign

[rsieber]

Hello,
i have a working flow with active cmpaign where a specific tag is set. Now I need to change the tag in the flow. The changed tag is not saved:

https://www.screenpresso.com/=pnFbc

 

[Pabblymember11]

Hey @rsieber

If you want to change the tags from the previously provided tags then kindly toggle the map button and then select the tag from the dropdown.

https://www.screenpresso.com/=yUjyd

 

[rsieber]

not all tags are shown in the dropdown

 

[Pabblymember11]

As per the Active campaign's API documentation users can only fetch 100 tags. For a better understanding, you can refer to their documentation.

Although you can get all the tags with the help of the "Get Tags" action event individually.

 

[rsieber]

Well, that is not my problem. Please refer to my initial post.
I have the ID of the Tag. So I can use mapping. But if I change the tag ID it is not saved. That is the problem.

Robert

 

[Pabblymember11]

I have the ID of the Tag. So I can use mapping. But if I change the tag ID it is not saved.

Yes, for that we checked your video after setting the Tag ID you need to press the "Save" button on the action step as shown in the previously shared video.