Regarding Respond Io
Status: Closed · Asked by SKETRA on · 0 views
Can you please add to use Approved templates in Respond io.
At present we can't fetch the Template messages for send to customer.
We only have limited options as attached. Please check and revert back with updating.
If there's any other option kindly let's know.
Because only Pre approved template messages can open a new chat in Respond Dashboard.
Attachments
Hey @Sketra
You can post the request on the following URL and can upvote it so that we will add the field in the Respond.io action event.
We add a request there. Can you please let us know how much time your team will take to make it working
We add a request there. Can you please let us know how much time your team will take to make it working
That could take time as the integration team will first have to check the compatibility of supporting templates and if the corresponding API are being provided or not by Respond.io team.
This issue should be similar to this post too:
https://forum.pabbly.com/threads/respond-io-integration-whatsapp-template-messages.7719/
May I check fi there are any new updates as it has been more than a year?
The action step is currently unavailable. We suggest that you either upvote the request or submit your own request to have the desired action step added.