Repairshopr "Search Customer" action not Working

Status: Closed · Asked by Phil Hart on · 0 views

Phil Hart — Question ·

Workflow name - Test Get Customer

Workflow URL - https://connect.pabbly.com/workflow/mapping/IjE1MjU1OSI_3D

We want to search customer by their Email so we can get their ID and then update them or create invoice for them.

But current Search Customer is not returning any ID for existing customer email.

Please tell us what to do.

Pabblymember11 — Reply ·

Hey @dataforge

We looked into your workflow and it seems like while searching you were not passing the search query in terms to get the details. Kindly try again and let us know if that works for you.

Thanks!

Phil Hart — Reply ·

Hi, Could we get an action for the RepairShopr to Create an Invoice

Pabblymember11 — Reply ·

Hey @dataforge

We have successfully added the "Create Invoice" action event as per your requirement. Please login to your account and check at your end -

t

Phil Hart — Reply ·
Hey @dataforge

We have successfully added the "Create Invoice" action event as per your requirement. Please login to your account and check at your end -

t


Thank you for adding this action.

But this action currently does not allow the mapping of the product id so Repairshopr products are not mapped in the invoices created by pabbly.

We have already used API module of pabbly to search and get product id from the Repairshopr.

We just want you guys to letting us map the product IDs in create Invoice action.

Thanks in advance,
Phil Hart

Pabblymember11 — Reply ·
Thank you for adding this action.

But this action currently does not allow the mapping of the product id so Repairshopr products are not mapped in the invoices created by pabbly.

We have already used API module of pabbly to search and get product id from the Repairshopr.

We just want you guys to letting us map the product IDs in create Invoice action.

Thanks in advance,
Phil Hart


So we have tried doing that and getting some technical difficulties with the mapping. We have contacted the Repairshopr team regarding the same and will keep you posted as soon as we hear from them.
Phil Hart — Reply ·

Hi, I'm wondering if you have had a response from the repairshopr team thanks!

Pabblymember11 — Reply ·

Hey @dataforge

We haven't got any reply from their end. Although we have contacted them again and requested them to revert us back ASAP.

Phil Hart — Reply ·

Any updates from Repairshopr?

Pabblymember11 — Reply ·

Hey @dataforge

We have contacted their support team and they haven't reply us back on the query. We shall update you as soon as we hear from them.

Furthermore, we would also request you to contact their support for faster results.

You can ask their support that do they support the product_id field or not from their endpoint while creating an Invoice.

URL: https://pabbly-connect.repairshopr.com/api/v1/invoices
Request JSON:
{
"customer_id": 25033863,
"number": "INV007",
"date": "2021-10-10 10:00:00",
"customer_business_then_name": "Pabbly Connect",
"due_date": "2021-10-15 10:00:00",
"note": "This is testing invoice.",
"line_items": [
{
"item": "Item 1",
"name": "Item 1 description",
"product_id": 15058075,
"quantity": 10,
"price": 1,
"taxable": false,
"tax_note": "sdasd",
"user_id": 151361
}
]
}

Thanks!

Phil Hart — Reply ·

I have sent a request to the repairshopr support thank you!

Phil Hart — Reply ·

@Supreme Verma here is the response from Repairshopr team ,

----------------------------------------

I've reviewed your developer's query and yes, we do use the product ID. Would it be possible to ask your developer to provide the API call response after posting the quoted JSON request?

---------------------------------------

Let me know what to reply to them.

Pabblymember11 — Reply ·

Hey @dataforge

We are sharing the API call response below, kindly try to tell them that we have tried to add the product id in the endpoint but it is not responding while creating an invoice, though the complete endpoint works fine the products id is not being reflected.

{
"invoice": {
"id": 26962496,
"customer_id": 25043981,
"customer_business_then_name": "Pabbly",
"number": "12345",
"created_at": "2021-10-20T00:45:58.504-07:00",
"updated_at": "2021-10-20T00:45:58.607-07:00",
"date": "2021-10-21",
"due_date": "2021-10-21",
"subtotal": "1000.0",
"total": "1095.0",
"tax": "95.0",
"verified_paid": false,
"tech_marked_paid": false,
"ticket_id": null,
"user_id": null,
"pdf_url": null,
"is_paid": false,
"location_id": null,
"po_number": null,
"contact_id": null,
"note": "",
"hardwarecost": "100.0"
}
}

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