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Ringcentral new sms trigger to to reply with a message from Google sheets.

Melissa@TGG

Member
Hi. I'm trying to set up so that whenever I get a new RingCentral SMS saying "yes", the system will then lookup the sender's phone number from my Google Sheet, and then respond back with details from the google sheet. I did the following set of actions:

1 - Ringcentral new SMS trigger
2 - filter "yes"
3 - lookup value in google sheets
4 - send SMS via ringcentral to the sender

Step 4 is where I'm having problems as it Text Message box does not give options to map the data from Google Sheets. Please advise.
 

ArshilAhmad

Moderator
Staff member

Make sure to click on 'Save & Send Test Request' to capture the response. Only then will you be able to map the data to the next step.
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