Segment Totals Innacurate

And yes I waited for a time, refrshed it, hard refreshed it and the discrepancy between the 2 figures remains!

Hello Raymond,

Thanks for contacting us.

The cron to update the list number runs with a gap of an hour, so the updated count gets updated once every hour. You can follow the below method if you want to update it instantly.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Anushka Sahu:
https://sales.pabbly.com/tickets/TCK-197102

I have no idea why you sent me this link above - I am not going to register in another platform to get help to an issue that should be resolved here and any expectation by Pabbly that it's acceptable to drive a customer to another platform to get an answer is seriously wrong.

Hello there,

Please ignore the last message, which was mistakenly posted, as it was for internal use only. We will get it removed. You do not need to sign up for any other platform.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

What about addressing the issue I have highlight or are you ignoring that

Hello Raymond,

Thank you for following up, and I completely understand your frustration regarding the segment count discrepancy.

I want to let you know that I have escalated this issue directly to our core engineering team to investigate the root cause behind the segment totals failing to sync automatically. We recognize that manual refreshes or workarounds should not be required to see accurate data, and our technical team is reviewing this behavior to ensure segment figures update correctly and seamlessly.

We appreciate your candid feedback, and we will update you as soon as we have a resolution or fix from the team.

Hello,

We are waiting for you on the call. Please join the meeting using the link below:

Google Meet Link: https://meet.google.com/gxa-cgko-xms

Looking forward to connecting with you!