send template messege with botbiz

Status: Open · Asked by elhanan cohen on · 0 views

elhanan cohen — Question ·

Hello! I try to send a message through bot biz, and a message appears. Important Note: WhatsApp has strict policies regarding messaging outside the 24-hour window, known as the "24-hour window". If a user interacts with your business account, you have 24 hours to respond to their message with any type of message, including text messages. However, if you want to send a text message to a user outside the 24-hour window, you must have an approved message template following WhatsApp's guidelines.
Does anyone know how to send the template?

Arshil Ahmad — Reply ·

Hi @elhanan cohen,

Botbiz is a user application and unfortunately, we do not have access to the information you are asking for.
For assistance with your query, we recommend reaching out to the Botbiz support team - [EMAIL][email hidden][/EMAIL]

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