• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

SendinBlue contact attributes missing in Pabbly Connect

Status
Not open for further replies.

dittdesign

Member
When I try to add, or update a contact in SendinBlue, the only attribute that can be added to the user is their email. There is no "name-field" or other fields about the user. There are more contact attributes in the Sendiblue list, but these are not reflected in the Pabbly app.
I have watched the Sendinblue videos on youtube, and in every case, they have more than just the email attribute.
 

Attachments

  • Skjermbilde 2022-10-23 kl. 11.16.58.png
    Skjermbilde 2022-10-23 kl. 11.16.58.png
    142.9 KB · Views: 106
  • Skjermbilde 2022-10-23 kl. 11.21.30.png
    Skjermbilde 2022-10-23 kl. 11.21.30.png
    89.2 KB · Views: 105
P

Pabblymember11

Guest
Hey @dittdesign

Could you please share the complete name of the attributes which you are having in your SendinBlue? As we can see from your account we cannot see any attributes which are associated with SendinBlue.

Further, you can check your API key on their API documentation whether is correct or not.


1666685658803.png
 

dittdesign

Member
In my first message, I shared a screenshot of the attributes.
I have contacted sendinblue regarding the missing attributes.
 

dittdesign

Member
I got this answer from Sendinblue support. Thanks for the help @Supreme


Hey there!

Thanks for reaching out to Sendinblue.

I'd be happy to assist you with this. It looks like your account was missing some default global attributes that our system expects.

I've added those attributes to your account and also tested this endpoint. It seems to work now!

Sorry for any frustration caused! I hope you have a good day.
 
Status
Not open for further replies.
Top