Shopia Integration Not Showing Writer Options

[decisivemarketer]

Previously it allow me to choose the different writers, not it's not. Please check and fix asap.

 

[Pabblymember11]

Hey @decisivemarketer

Seems like you might not have connected your Shopia account correctly or might have permission to access the writers in the action step from your Shopia account.

And check whether the writer is present in your account.

 

[decisivemarketer]

Hey @decisivemarketer

Seems like you might not have connected your Shopia account correctly or might have permission to access the writers in the action step from your Shopia account.

And check whether the writer is present in your account.

View attachment 21957

I've found the problem. The API token keeps expiring after a short period of time. Can you please fix it.

 

[Pabblymember11]

We have forwarded your concern to our technical team and they are currently looking into it.

 

[Pabblymember11]

Hey @decisivemarketer

We got a reply from our technical team that their application team integrated the integration the platform.

So, we would request you contact them once so that they will make the required changes as needed in terms to keep the refers the connection after a specific interval of time.

 

[decisivemarketer]

Hey @decisivemarketer

We got a reply from our team that their application team integrated the integration the platform.

So, we would request you contact them once so that they will make the required changes as needed in terms to keep the refers the connection after a specific interval of time.

I have reached out to them. But can your team do the same as well?

 

[Pabblymember11]

Hey @decisive

We recommend contacting our users as a priority as they will look into their paid users' concerns first.