[SHOPIFY] error in charging taxes & for the product

Status: Closed · Asked by lohith on · 0 views

lohith — Question ·

You can see that we have enabled shopify to charge taxes but see the workflow history below

Data in

Data out

Same is the case with Inventory quantity tracking. We have specified the quantity but when i see inside the product inside shopify, the track quanity check box is disabled. (see screenshot below

Please have a look into it.

Attachments

1666265537843.png
PabblyMember4 — Reply ·

Hey @lohith

We are checking the issue with the team. We will keep you updated on the status of this issue.

lohith — Reply ·

thanks for letting us know.

lohith — Reply ·

Is there any update on this issue ?

PabblyMember4 — Reply ·

Hey @lohith

We are still checking the issue with the team. We will keep you updated on the status of this issue.

lohith — Reply ·

I see the track quantity issue is resolved and working as normal. Just checked. Only the charge taxes issue is still pending

PabblyMember4 — Reply ·

Hey @lohith

Could you please reconnect the Shopify and try again? We have tried the same in our local environment and we are getting results correctly.

Thanks
Kunal

lohith — Reply ·

Thanks @Kunal Valuskar its resolved now.

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