Shopify Order conecction problem

Status: Closed · Asked by Meti on · 0 views

Meti — Question ·

Hey everyone, I connected Trello to Shopify so my team can view orders directly in Trello.

My customers need to add a picture in an order. However, I can't get the image to transfer to Trello as well :/

Can you guys please check this?

Kind regards
Muhamet Rama

Pabblymember11 — Reply ·

Hey @Meti

Could you please share the name of the workflow in which you want to pass the image? So that we can look into it and can guide you accordingly.

Meti — Reply ·

Hey my friend, the workflow is „Shopify Connection“ please let me know if i can help u with more :)

Best
Meti

Pabblymember11 — Reply ·

Hey @Meti

Could you please elaborate on your concern once with the help of a short recorded video?

Further, you can add an image URL in the "Source URL" field of the Shopify action step.

Pabblymember11 — Reply ·

Hey @Meti

We have tried a similar usecase with the workflow at our end and it is populating the Image URL correctly.

You can check the following screenshot -

Meti — Reply ·

Oh, should i do a test order to check, if its working now? :)

Pabblymember11 — Reply ·

Hey @Meti

should i do a test order to check, if its working now?

Kindly reconnect the action step then try again and let us know if that works for you.

Meti — Reply ·

All richt :) so if i understand it well u guys change something on my workflow right? :)

Meti — Reply ·

Hey, i turn my workflow off and on again but it still dont work sadly :/

Meti — Reply ·

And i clone the action step and delete the old one and the pictures still dont get into the card :/

Pabbly13 — Reply ·

Hey @Meti !

We have replied back over ticket 321972

Kindly check and let us know.

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