• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Simpro not grabbing correct information for New Quote

HCIBA

Member
Hello there,

So I have a client that is wanting to use pabbly in order to create a tag using LeadConnector when a new quote comes in from Simpro. I cannot, for the life of me, figure out why I cannot get this simple workflow to work.

I set up the integration correctly, as I have done it with plenty other pabbly workflows so I know that is correct.

I then use simpro to "find quote" as shown below. I am only using one simpro account, so I set it to 0. However, I have also tried this with the listed account to no avail. Either way it does not work:

Screenshot 2024-02-08 152935.png


For whatever reason, this is the response I am getting back:

1707435868091.png


It is returning, by default, the Simpro account holder's contact information (listed in CustomerContact GiveName & CustomerContact FamilyName). Despite the fact that the QuoteID in the first screenshot does NOT belong to the account holder, but rather a test dummy I made under it's own phone number and email.

Again, I just need to be able to utilize LeadConnector in order to add a tag to the client in our LeadConnector CRM (also called GoHighLevel).

If I could get some help I would greatly appreciate it.

Thanks.
 
P

Pabblymember11

Guest
Hey @HCIBA

Can you please share the workflow URL once in which you have tried the same so that we can look into it?
 
Top