[Solved] Zoho Campaigns: Email already exists, not adding to list

Status: Closed · Asked by Tech on · 0 views

GravityStack — Question ·

I tested signing up for a list and my email was not added.

My email address already is subscribed to another list but did not get added to the list I signed up for.

I looked at the history (screen shot) for the sign-up and it should have been successful:
[TABLE]
[TR]
[TD]This email address already exists in the list. However, any additional information will be updated in the existing contact.[/TD]
[/TR]
[TR]
[TD][/TD]
[/TR]
[/TABLE]

Scott

Attachments

already-exists.png
GravityStack — Reply ·

Figured it out.

Somehow (human error!) my connection was set to the wrong list; a list this email was already subscribed to.

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