Straico - PayloadTooLargeError

Status: Open · Asked by conroybp on · 0 views

conroybp — Question ·
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi,
I'm have a very simple workflow that has stopped working, can I cannot figure out why.

All the workflow does it pull in a transcript from letterly.ai via webhook, then pass the transcript to an 'Ask Query' app event in the Straico module.

I have a prompt in the prompt field asking the straico selected AI model into a blog post.

But I keep getting this error:

Error

PayloadTooLargeError: too many parameters
   at queryparse (/var/www/api.straico.com/straico-api/node_modules/body-parser/lib/types/urlencoded.js:263:13)
   at parse (/var/www/api.straico.com/straico-api/node_modules/body-parser/lib/types/urlencoded.js:75:9)
   at /var/www/api.straico.com/straico-api/node_modules/body-parser/lib/read.js:128:18
   at AsyncResource.runInAsyncScope (node:async_hooks:203:9)
   at invokeCallback (/var/www/api.straico.com/straico-api/node_modules/raw-body/index.js:238:16)
   at done (/var/www/api.straico.com/straico-api/node_modules/raw-body/index.js:227:7)
   at IncomingMessage.onEnd (/var/www/api.straico.com/straico-api/node_modules/raw-body/index.js:287:7)
   at IncomingMessage.emit (node:events:517:28)
   at IncomingMessage.emit (node:domain:489:12)
   at endReadableNT (node:internal/streams/readable:1400:12)

This happens even if I don't pass any data, but just put text in the prompt, so it doesn't appear to be related to the workflow as such, but rather whatever way it passes the Ask Query to straico. If I use a shorter piece of text, it works fine (whether it's passed from the webhook or copy and pasted straight into the prompt box).

When I pass it a shorter transcript, it works as expected. A longer transcript results in the fault. But we're not talking long here at all (1,384 words).

The whole thing had been working fine until a few days ago.

See screenshots below of a short transcript running fine, and the longer (but still not long) transcript producing the error.

I've raised the issue with Straico, and they say the issue is on the Pabbly Connect side.

Can somebody please help with this?

Attachments

Screenshot 2025-11-09 at 22.29.41.png
Screenshot 2025-11-09 at 22.32.12.png
Preeti Paryani — Reply ·

Hello @conroybp,

The error PayloadTooLargeError: too many parameters error is coming in the response from Straico's end. You may reach out to them for further assistance on the issue.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
conroybp — Reply ·

Hi Preeti,

Thank you for this. Is there any more information you can give that I can give to them? Any technical language, any error reports or anything you can see that I could share with them to help solve the problem?

Because they are saying that the error is on the Pabbly end, so we're at a bit of a crossroads unless I can tell them/show them how/why the problem is on their end.

Thanks,

Brian

Preeti Paryani — Reply ·

Hello @conroybp,

You can just share the screenshot showing the entire action setup and the response you are receiving.

If anything else is required from our end, please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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